Service Desk Team Lead
Salary: Contact Us
What's the company like?
They're one of the world's leading Professional Services Firms with an excellent reputation across the industry. A large amount of the technical operation is based in Central Glasgow, who support the wider operation across multiple sites.
You will provide excellent service to major clients across the UK and Europe whilst ensuring that incidents and tasks are resolved within strict SLA's
You will need to have a good understanding of ITIL and will ideally have experience with ServiceNow.
You'll get the opportunity to work within a highly technical environment that's going through some major technical change at the moment.
The standard working hours are Monday to Friday 08:00AM to 16:30PM with the company adopting a work from home policy at the moment due to pandemic safeguarding.
SDM / ServiceDesk /Service Desk / Helpdesk / Help desk