Service Desk Manager

Service Desk Manager

Service Desk Manager / Incident & Problem Manager urgently required to join our reputable client based in Leeds. As an award-winning agency they are eager to find the right type of candidate. This role would suit a positive, improvement focused individual wanting to make their mark in this progressive, fast paced and growing organisation.

As the Incident & Problem Manager you will be working in a demanding environment and will be expected to build positive relationships with internal technical, development, project & delivery teams.

This is a 3-month contract with the chance of extension, which included remote working and is inside IR35.

Essential Skills & Experience:

**Background in Incident & Problem Management in an ITIL environment

**Process design, development & implementation

**Track record of Service Improvement

**Senior customer engagement

**ISO 20000

There is a day rate available of £400-425 per day.

If interested please apply and/or call Craig on 0131 510 1500.

Service Desk Manager / Service Delivery Manager / Incident & Problem Manager / Help Desk Manager