German Customer Support Analyst

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German Customer Support Analyst
Salary: £20K - £25K per annum

German-speaking Office Administrator required to support a niche product suite across the European customer base.

This is a customer facing role, so we're looking for someone with excellent communication skills. This role is ideal for someone who has experience in working in a fast-paced customer service environment.

If you love tech and love solving technical issues, then you'll fit right in!

Key Responsibilities

** Acting as the first point of contact for the client's large customer base
** Process customer orders
** Help customers with any product enquiries or issues
** Manage customer invoices
** Maintain and update customer records

It is essential that the successful candidate is fluent in both German and English. Knowledge of a further European language would be good too.

Experience in using Microsoft products (Office, Excel, PowerPoint etc) is also required.

The company are based in Dundee with plenty of onsite parking. The first few months in the job will be from home and you'll be provided everything you need like laptops, dual monitors and headsets. They'll be soon moving to state-of-the-art offices near the City too.

If you are interested in this role or want to find out more, please apply or contact Mike Burrell at Cathcart Associates for more information.

Server / Support / IT / German/ Helpdesk/ 1st / Support

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Ref: BBBH30955
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