1st/ 2nd Line Engineer - Ripon
Salary: £18K - £24K per annum

1st/ 2nd Line Engineer - Ripon

Cathcart Associates are working on behalf of a client who are based near Ripon. They are looking for a talented IT Engineer who has a passion for providing IT Support. The organisation in question have grown rapidly over the last 4 years, doubling the size of their IT department! You will work in small team who work closely with each other on IT projects using the latest technology.

37.5 hours a week

What will you be doing?

** Provide Support to over 100 internal users

** Support and monitor the internal infrastructure

** Administrate anti-virus systems and door access systems

**Escalating calls to senior the senior IT Engineers when necessary

** Setting up new work stations

**Hardware support - printers, thin clients

** Work with other members of the IT teams to make sure the day to day running of the business

What experience you need to apply?

** An IT related qualification

** Active Directory

**Experience working in a support/ service desk or similar role

** Working with a helpdesk ticketing system

** Proven knowledge with Antivirus systems

** Supporting hardware

** Knowledge of ITIL

** Windows Server

** VMware

Personal traits:

** Good attitude towards work

**Willingness to learn new technology

** Adhere to KPI's and SLA's

** Good problem-solving skills

** Self motivated

Sounds interesting? If you want to join an organisation that reward their staff for their work, please apply or give Lewis Black a call on 0161 672 5419.

Service desk/ Helpdesk/ IT Engineer/ IT Analyst / IT Support / 1st Line / 2nd Line / Support Technician / Support Engineer / ITIL / Hyper V / VMware / Call Logging / Graduate / Junior IT

Apply Now

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