Top Tech Trends of 2020
Technology is a fast moving industry, and what’s relevant today is unlikely to be important five years from now (or five months, or five weeks in some cases!). It can be hard to predict what the next big trends will be, but we’ve put together three things we think will be making waves in the industry over the coming twelve months.
Hyper-automation is task automation taken to the next level. It involves applying artificial intelligence and machine learning to automate processes instead of just tasks. This increases the impact far above traditional automation that is solely task based. By combining multiple machine learning, software and automation tools to deliver work, it means we are now able to replicate pieces of work that have traditionally required a human to be involved somewhere in the process. The first example of this has been in robotic process automation, but we can expect to see this area continue to grow by combining content intelligence, process intelligence and other technology.
Increased worries over regulation in IoT and AI
We are on the brink of what could be called a fourth industrial revolution. The current pace of growth in technology is far outstripping the pace at which regulatory bodies can keep up. There is a fine line between regulating too early, and putting a stop to innovation, and regulating too late, when the public’s trust is already gone. Take for example the advent of self-driving cars – there have already been several notable incidents where the AI that powers them has been called into question. As we continue to make advances in the field, there is unease over how we programme the artificial intelligence to make decisions that can affect (or end) human lives.
Convergence of emerging technologies
As with hyper-automation, convergence of emerging technologies refers to when we utilise several different pieces of tech to cover problems and gaps not bridged by one alone. For example, combining ERP systems with blockchain technology to provide a single source of truth. By utilising blockchain, both suppliers and buyers can confirm that items have been shipped, and contracts become ‘smart contracts’, all verified without the use of third party intermediaries (and associated costs).